Motorola Edge 50 Neo repair

Motorola Edge 50 Neo

Charge Port Replacement Edge 50 Neo

35-45 MINUTES

VIDEO / PHOTO GUIDE

A great, all-in-one guide to replacing the charging port on your Edge 50 Neo—walk through each step with confidence and get your phone powered up again in no time.

Technician notes:

This repair does require a bit of focus—especially around the charging port, where the network of cables can be a little tricky to navigate. We recommend taking a few photos as you go to capture the exact cable routing. It'll save you time and help you glide through the guide without second-guessing a thing.

  • Remove SIM Tray, Remove Battery Cover
    video-img
    vid-icon

    Prepare your work area. Using the SIM eject tool, locate the release hole at the bottom of the phone and remove the SIM tray. Next, use a heat gun on a low setting or a hair dryer on medium to gently heat the back of the phone, focusing on the bottom edge.

    Once warmed, use a plastic pry tool or blade to carefully create a gap between the battery cover and the phone frame. When a gap appears, insert the card tool. Continue applying gentle heat as you work the tool around the phone in a counter-clockwise direction, keeping the card inserted no more than 1–2 cm to avoid internal damage.

    Once the adhesive seal is loosened, gently wriggle the battery cover to break any remaining adhesive and lift it away from the phone.

  • Sub Frame Removal
    video-img
    vid-icon

    Using the card tool, gently separate the mild adhesive holding the wireless charging unit in place. Carefully lift and slide it aside while keeping it connected to the phone.

    Next, remove the 10 screws from the top section of the frame. Use tweezers if needed to help lift them out. Once all screws are removed, use a plastic probe tool in the bottom-right corner of the frame to detach and lift it away. Set the frame aside.

    With the shielding exposed, lift it up and disconnect the two outermost connectors—these are for the battery and must be removed before continuing with the repair.

  • Charge Port Removal & Replacement
    video-img
    vid-icon

    Unscrew the five screws securing the bracket in place, then carefully peel back the black shielding. Using a plastic probe tool, gently pop the cover off from the rear and set it aside.

    Disconnect the two flex cables and the two coaxial (antenna) cables—black and white. Note that the black coaxial cable has a retaining clip. Remove the screw holding the metal retaining bracket, then lift the bracket out using tweezers and set it aside.

    Next, disconnect the cable beneath the bracket—this is the optional sensor cable. Once disconnected, it can remain in place. You can now lift the daughterboard out from the rear and set it aside.

    To remove the main charging port, locate the small hole on the right side of the board. Use a probe tool to apply gentle pressure here and lift the board out.

    Reassembly:

     
    Fit the new charging port by inserting the USB-C end into the cutout in the phone’s frame. Make sure no cables are trapped, then press it firmly into place.

    Reconnect the optional sensor cable, then reinstall the daughterboard, again checking that no cables are trapped beneath it. The white and blue antenna cables should be routed under this connector as shown in the video.

    Reconnect the black coaxial cable by positioning it correctly and pressing down gently until it clicks into place. Ensure it sits within its retaining clip on the daughterboard.

    Reinstall the metal retaining bracket, making sure the blue cable is routed around and beneath it correctly. Once everything is aligned, secure it with the screw.

    Finally, route and connect the white coaxial cable as shown in the video—tucking it under the connector and around the top-left corner of the metal bracket. Then, snap the bracket back into place and secure it with the remaining screws.

  • Sub Frame Install
    video-img
    vid-icon

    Reconnect the battery terminals (the far left and right flex cables), then rest the sub-frame in place. Apply even pressure around the edges—you’ll hear it snap securely into position.

    Once the frame is seated, reinstall all screws to secure it. Finally, position the wireless charging coil back in place, making sure the alignment nipple on the frame fits into the corresponding hole in the flex cable for proper positioning.

  • Battery Cover Installation
    video-img
    vid-icon
    Ensure the phone’s frame is clean and free from adhesive. If you've just replaced the screen, there's no need to clean the chassis. Light adhesive residue on the frame is acceptable, as long as there are no thick clumps you can feel with your finger. If you're reusing your old battery cover, make sure all old adhesive is completely removed before applying the new adhesive. Once both surfaces are clean, peel the protective film from the battery cover adhesive to expose the sticky side. Loosely align the adhesive with the top edge and corners of the battery cover, resting it in place until you’re satisfied with the positioning. When aligned correctly, press along the adhesive with your fingers to help it bond, then allow it to rest for 5 minutes. After resting, carefully peel off the blue protective film to expose the adhesive—be sure not to accidentally lift the adhesive itself. If you’re installing a brand-new battery cover, remove the protective film from the inside of the camera lenses as well. Finally, press the battery cover into place and apply firm, even pressure around the entire edge of the phone until it feels securely sealed.
  • Final Testing & Device Help App
    video-img
    vid-icon

    Download and run Motorola Smart Assist to fully test your device and follow any required configuration.